Privacy Policy

Privacy Policy

This Privacy Policy explains how Shoptrackvanreader collects, uses, discloses, and retains personal data when you visit shoptrackvanreader.monster or use our course-related services. It applies to users in Singapore and other locations where our services are offered, subject to applicable law.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, or deletion where we are not required to keep the data. You may also object to certain uses or withdraw consent where processing relies on consent. Some requests may be limited if they affect legal obligations, security, or the rights of others.

Available rights depend on the nature of the data and the legal basis for keeping it.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify a request and confirm the data involved. If a request is accepted, we will respond within a reasonable period and in accordance with applicable law.

Requests are reviewed for identity and scope before we take action.
Data Retention

Data Retention

We retain personal data for the period needed to provide services, maintain records, resolve disputes, meet legal, tax, accounting, or security requirements, and support legitimate business operations. When data is no longer required, we delete it, anonymize it, or securely archive it where deletion is not immediately possible.

We keep data only for as long as needed for the stated purposes or legal obligations.
Policy Updates

Policy Changes

When we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We may revise this policy from time to time to reflect operational, legal, or technical changes.
Processing category

How We Use Data

We use personal data to provide and manage accounts, enroll users in courses, deliver course content, process payments, respond to inquiries, maintain security, monitor performance, improve the website, personalize basic settings, and comply with legal and recordkeeping obligations. We may also use data to detect misuse, prevent fraud, and support internal administration.

Processing is limited to operational needs, user support, and compliance.
Processing category

Sharing With Service Providers

We may share personal data with vendors and other service providers that support hosting, analytics, payment processing, customer support, communications, and course delivery. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their functions.
Data Category

Data We Collect

We may collect identifiers such as name and contact details, account and profile information, course enrollment and progress records, payment-related information handled through our service providers, communications sent to us, and technical data such as device type, browser settings, IP address, and usage logs.

The categories of data collected depend on how users interact with the site and its course features.
Collection Source

How We Collect Data

We collect personal data from users when they create an account, register for courses, make inquiries, submit forms, or communicate with us. We also receive technical and usage information automatically from the website, cookies, and similar tools, and may receive limited information from service providers that support payments, analytics, or site operations.

Some information is provided directly, while other information is created through normal site use.
Cookie Type

Cookies We Use

We may use essential cookies to support security and core site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Some cookies are session-based and expire when the browser closes, while others remain on the device for a limited period.

Cookie use is limited to common operational and analytical purposes.
User Control

Cookie Controls

We use standard cookie controls to support site operation, remember preferences, measure traffic, and improve performance. Users can usually manage cookies through browser settings or device controls, and may clear stored cookies at any time. Disabling certain cookies may affect login, course access, or other site functions.

Browser settings and related tools may limit non-essential cookies, but some features may not function fully.

Contact Information

Privacy email
Telephone
+65 9227 5981
Mailing address
229, Mountbatten Rd, Singapore, SG
Privacy contact